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Use this search page to access the documentation and software of the complete CAEN RFID production, including the out of stock modules.
Manuals and Documents
All Technical and Commercial Documentation on our products is available here.
Software and Firmware
All Software and Firmware for our products is available here.
A list of Frequently Asked Questions is available here. We strongly recommend to look at these FAQs before contacting our support team.
In myCustomerHistory Area you can find information about your purchased products:
- products list
- products types
- warranty expiration date
- production and maintenance test data
- products revisions
- RMA How to access your Customer History Area.
Returns and Repairs
For product return and repair, please access your Customer History Area, search for the product to be repaired in your purchased products list and click on RMA, complete the RMA form and wait for the shipment authorization and the RMA number.
If you purchased one of our products from a reseller, please contact him for repair.
For any further information please contact CAEN RFID services at firstname.lastname@example.org.